Have you developed the perfect website for your online business? Maybe you have also set up contact forms in order to make sure site visitors who are interested in your products can easily submit their contact details. This will enable your sales team to follow up. The problem is that you are not getting as many leads as you expected.
Also, your sales team is not always around to chat. It takes considerable sales time to effectively sort through leads and weed out the irrelevant ones. This is why you need an automated tool to start conversations with your prospects while they are visiting your site. That’s where you need a chatbot.
With the latest technology, you can schedule qualified sales meetings easily for your sales reps with chatbots even when they are sleeping. Did you know that with today’s impressive technology, one marketer can use several chatbots to book and schedule sales meetings for several sales reps?
Here are some ways chatbots help you score more meetings.
If the chatbot technology you are using prompts your prospects to arrange a meeting, call, or demo directly within the chat sequence, it is likely that your meeting schedule will fill up considerably faster.
Note that after completing their first successful interaction with your business, all your prospects will know precisely when they can expect to get contacted by a salesperson. This can eradicate hours of annoying and hassling back-and-forth messages, helping you get more meetings.
Chatbots Eliminate Friction from Your Lead Capture Process
Did you know that chatbots can easily bypass cumbersome forms, collecting information on every page? As a result, your salespeople don’t have to direct site visitors to a new webpage each time. This allows you to collect information across many sessions over time.
Qualify and Schedule Sales Meetings Automatically
You may not have the time to monitor every live chat. However, you don’t have to worry. This is because, with chatbots, you can easily qualify visitors automatically and mark the best sales leads as qualified. It is also possible to even have somebody book a sales meeting with the right sales rep – any time of day or night. This can increase the number of meetings you can secure.
Resolve Routine Issues and Queries
It is worth noting that, unlike simple web forms, a chatbot can easily serve multiple purposes at once. What’s even better is that chatbots can serve these multiple purposes only when needed, giving each site visitor personalized treatment.
For example, some leads like to talk to your reps face-to-face rather than wasting their valuable time looking up information on their own. Did you know that these leads may engage with the chatbot and take the shortest or most efficient route to a meeting? This means they only answer basic qualification questions.
Connect Sales Leads and Prospects with the Sales Team in Real-time
You can easily schedule meetings with prospects and potential customers using chatbots. It is possible to have visitors call you directly from the relevant chat widget and answer all their questions right away.
Close Your Best Accounts
You can give your VIP website visitors the meeting fast lane. Note that you already know and understand they are qualified, and the sales team would like to talk to them. With the right chatbot technology, you can target your best visitors and welcome them with personalized messages from the right rep, letting them instantly schedule sales meetings. This is another way chatbots help you get more meetings.
Send Meeting Updates and Reminders
You may know that one of the most significant challenges of online meetings is reducing and controlling the no-show rate. Keep in mind that getting a sales lead to commit to a meeting may be challenging; however, ensuring they actually attend the meeting takes this challenge to a whole new level. And some prospects forget, while others do not care enough to cancel. This is where chatbots prove helpful.
For example, after the user schedules a meeting through the conversational interface, your reps can trigger a back-end notification. It will send an automated email to that user with the meeting details.
Nowadays, chatbots help businesses of all types and sizes engage more meaningfully and efficiently with their customers. With the right technology, you can also ensure that the right sales rep for the job initiates contact by asking the relevant questions.