Have you ever wanted an all-in-one and comprehensive platform to help you manage your website, analytics, and social media integration? If yes, you will like HubSpot CRM 2021. A CRM, such as HubSpot, is a digital system, allowing your organization to manage business relationships as well as the information or data associated with them in a single central location.
You will be happy to know that there are many benefits and advantages of HubSpot CRM 2021 that will help you with your different digital marketing needs. For example, it is worth noting that HubSpot’s CRM records when your leads open emails or view website pages.
This is excellent as it allows you to gain a real-time and comprehensive understanding of the various stages that your customers are at in the buyer’s journey. It is no secret that one of the best ways to improve your customer relationships is implementing the right CRM tool.
Benefits of Using HubSpot CRM 2021
1. Free Platform
The first and important thing you should know is that HubSpot 2021 has a free version. The several functions and features that this free version provides are an excellent way to get started and explore the system.
And if you choose to upgrade to a premium plan, you will like the flexible pricing schedule. This is because there are many options that you can choose from.
2. Social Media Integration
Did you know that HubSpot’s CRM system can connect with various social networks, like LinkedIn, Facebook, Google+, and Twitter? The system can pull in useful and important details from these profiles. Many businesses and companies sell via social media platforms, and if your business relies on social media, you certainly need this CRM system.
HubSpot can also integrate well with the HubSpot Sales Chrome extension. This makes all the crucial information accessible in your inbox and you can use this information when writing an email to a contact.
Note that personalization is crucial to a successful outreach or sales email. As a result, the more information you glean about an individual, the better you can engage with them.
3. Excellent Analytics
As a business owner, you know that data-driven marketing is now more important than ever. However, interpreting, analyzing, and managing data isn’t easy. There is no doubt that analytics and reporting are important for determining and gauging how well your small business is performing.
You will like the collection of analytic tools in the reporting library as well as through HubSpot’s fantastic intelligence feature, predictive lead scoring. Did you know that HubSpot CRM offers basic analytics throughout all its tools? These tools are efficient and effective for dashboard reporting needed for inbound campaigns.
4. Support
You may know that HubSpot CRM orients its valuable support resources around documentation. For example, you will find an abundance of simple-to-read, helpful, and practical references for using HubSpot 2021.
Note that depending on which plan you are on, you may contact the support team through email, chat, or telephone.
5. Easy to Use
It is worth noting that HubSpot CRM is excellent in terms of the user experience because of its ease of use. Note that its user interface is intuitive, visually appealing, and user-friendly. Your inbound marketers may aim to help as many of the visitors as possible by offering great and engaging content. Users benefit from HubSpot as it makes it simple to focus on this content through its dashboards.
You will also like its content strategy and calendar features, as they are simple to operate and understand. Also, HubSpot’s activity logging features work across many platforms. As a result, you and your team know the exact and accurate status of every lead.
Note that both the free version and paid version of HubSpot 2021 are incredibly easy to use. And this is especially important for businesses using the free plan without any in-house tech support.
Final Thoughts
With thousands of customers in several countries, HubSpot CRM benefits its customers tremendously. You will like that its customer service and support team is readily available in order to assist you on any platform that you choose to use, such as email, phone, or chat.
Your sales professionals will certainly tell you about the competitive and aggressive nature of sales. This is one of the main reasons to use a top-quality CRM tool, such as HubSpot 2021, which integrates with your website easily, integrates well with the marketing system, documents all communications, and provides the latest information —and HubSpot CRM does it all!
Sources
https://solutionsreview.com/crm/2021/04/07/hubspot-crm-features-and-benefits-to-know-about/
https://www.crazyegg.com/blog/hubspot-crm-review/
https://crm.org/news/hubspot-crm-review
